Pothole Action Plan

As you know, potholes are a huge concern in our communities, and this past winter was especially tough on our roads.  We are working diligently to report and escalate your complaints about potholes to City staff.


City map of concentrations of pothole service requests for 2017.  The City repairs an average of 210,500 potholes per year.

While the City spends $171 million per year on road repair, maintenance and rehabilitation, I fully support an increased focus on fixing our roads and I believe we can do more.


To address the backlog of unfilled potholes, we will:

  • Have 25-30 City crews across the city filling potholes from Monday to Friday, 6am-6pm
  • Repair potholes within 4 days of receiving a complaint
  • Dedicate a member of my office to focus on potholes and road conditions
  • Launch a "Ward 15 Street Team" to conduct a ward-wide audit of road conditions
  • Urge local residents to report any potholes by emailing councillor_colle@toronto.ca or calling 416-392-4027 or 311

I want to thank everyone who has contacted our office to let us know about potholes and road conditions, but we still need your help.  You know your local streets best and we need you to continue to report any potholes.  Together, we will improve our local roads.

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  • Eileen Valenzuela
    published this page in Ward 15 2018-05-29 14:32:08 -0400

Toronto City Hall

100 Queen Street West, Suite A20
Toronto, ON  M5H 2N2
Phone: 416-392-4027
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Phone: 416-392-9022
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Stas Ukhanov
Executive Assistant

Emma Williamson
Constituency Assistant

Mary Richardson
Constituency Assistant

Dominic Stewart
Policy Advisor, Office of the TTC Chair

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